Three Things to Look for When Hiring a Commercial and Industrial Electrical Solutions Company
There are a number of things that could send you looking for an electrical solution for your business; wires, lights, cash registers, and doors that open with the push of a button are just a few of the many things that when they run smoothly, keep your business moving. But what do you do when they don’t work? You hire someone to fix it. Here are three things to keep in mind when hiring a company to help you through your electrical crisis.
- Customer Service opinion – This may seem like a small thing to look for, but customers are the backbone of any good business. How happy are their customers? Do they have more positive reviews than negative? What their customers say will tell you what to expect when working with them. This includes the little niceties like showing up on time and being courteous.
- Professional attitude – Often this tangles with customer happiness, but it is a separate matter. Sometimes businesses have a ‘make the customer happy whatever the price’ attitude, but the professional ethic is often the price paid for the ‘customer is always right mandate’. Before hiring, ask, “What are they willing to sacrifice to make sure the project comes in on time and on bid?” Is this something I can live with?
- Skilled – Most companies will say they are highly trained, but if you can’t find verification, how do you really know? Check their website. How long have they been in business? How skilled are their technicians? Do they tell you whom to expect for your job? Is there any information about their set of job skills? Highly trained is a catchall phrase. After all, they could be ‘highly trained’ in selling shoes.
If you have an electrical crisis, check out Neo Electrical Solutions today. Their service technicians are professional, dependable, highly skilled, and ready for your emergency, preventative, or system assessment needs. Give them a call because they do it all.
